Understand notices, property-management information and community issues.
Discuss responsibility, impact and possible solutions with relevant parties.
Write a community request, feedback note or practical proposal.
LEARN IN CONTEXT
Read and listen across several real contexts
This lesson uses the number and type of texts that fit the topic. Learn the same language across different situations instead of forcing everything into one dialogue.
Core textNotice
3号楼楼道照明改造通知
Why this text is here: Identify which parts of a community improvement are temporary, which are permanent and who is responsible for each step.
物业计划本周三更换3号楼部分楼道灯。施工期间会有短时停电，但不影响住宅内部供电。Property management plans to replace some corridor lights in Building 3 this Wednesday. There will be brief power interruptions during the work, but apartment power will not be affected.
安装后一周内记录亮度、反应速度以及故障情况，再决定是否继续调整。For one week after installation, brightness, response speed and faults will be recorded before deciding whether further adjustment is needed.
普通照明问题请提交物业工单；如遇火灾、暴力等真实紧急危险，请直接联系当地相应紧急服务。For ordinary lighting issues, submit a property-service ticket; for a genuine emergency such as fire or violence, contact the appropriate local emergency service directly.
本通知只针对本次楼道照明改造，不改变其他社区安全规定。This notice concerns only the corridor-lighting project and does not change other community safety rules.
Practical textMessage
晚上九点的一段居民群消息
Why this text is here: Distinguish a maintenance issue from an emergency and pass useful information to the right person.
周明
Sān hào lóu èr céng dào sān céng de dēng yòu bú liàng le. Wǒ gāng jīngguò shí chàdiǎn kànbuqīng táijiē, dàn xiànchǎng méiyǒu yān, huǒ huò qítā jǐnjí wēixiǎn.
3号楼二层到三层的灯又不亮了。我刚经过时差点看不清台阶，但现场没有烟、火或其他紧急危险。The light between the second and third floors of Building 3 is out again. I almost could not see the steps, but there is no smoke, fire or other immediate emergency.
收到。我先去现场看一下，并把位置和灯号传递给值班物业。今晚会先放临时照明，正式维修明天白天处理。Received. I will check the site first and pass the location and light number to the duty property team. Temporary lighting will be placed tonight, with formal repair tomorrow in daylight.
谢谢。我也会提醒邻居先走有灯的一侧。这个位置本月已经出现两次问题，麻烦明天一起看看是不是需要长期改进。Thank you. I will also remind neighbors to use the lit side for now. This spot has had the problem twice this month, so please check tomorrow whether a longer-term improvement is needed.
Support textStory
不是每个问题都要同一种处理
Why this text is here: Compare an immediate safety response with a longer-term maintenance decision in one recurring community case.
以前周明遇到公共区域问题时，常常只发一句“这里坏了”。结果物业还要再问楼栋、楼层、时间和影响，来回沟通很多次。In the past, when Zhou Ming encountered a shared-area problem, he often sent only 'something is broken here.' Property management then had to ask for the building, floor, time and impact, creating repeated back-and-forth.
这次他先说明准确位置，又指出没有火灾等紧急情况。保安因此可以先放临时照明，再把维修任务传递给物业，而不用把普通故障当成紧急报警事件。This time he first gave the exact location and stated that there was no fire or other emergency. Security could therefore place temporary lighting and pass the repair task to property management instead of treating an ordinary fault as an emergency alarm event.
第二天，物业发现同一位置一个月内已经坏过两次，于是没有只换灯泡，而是检查线路和感应装置。对居民来说，眼前安全需要立刻改善；对管理方来说，还要考虑怎样从长远减少重复故障。The next day, property management found that the same spot had failed twice in a month, so they checked the wiring and sensor rather than only replacing a bulb. Residents needed immediate safety improvement, while management also had to consider how to reduce repeated faults in the long term.
ExtensionPractical information
公共空间改进意见汇总
Why this text is here: Turn several resident comments into scoped improvement priorities instead of treating one complaint as the whole community's view.
以下是本月15份居民反馈中的部分共同问题，只反映这批反馈，不代表所有居民意见。The following are recurring issues in 15 resident responses this month. They reflect only this batch and do not represent every resident.
照明
6份反馈提到部分楼道夜间较暗，建议优先检查反复故障点liù fèn fǎnkuì tídào bùfen lóudào yèjiān jiào àn, jiànyì yōuxiān jiǎnchá fǎnfù gùzhàng diǎnsix responses mention dark corridors at night and suggest prioritizing repeated fault locations
公共物品
4份反馈希望增加爱护提示，并明确损坏后的报修渠道sì fèn fǎnkuì xīwàng zēngjiā àihù tíshì, bìng míngquè sǔnhuài hòu de bàoxiū qúdàofour responses request care reminders and clearer repair-report channels
信息传递
5份反馈认为施工或维修消息发布时间不稳定，希望统一在物业应用和公告栏同时发布wǔ fèn fǎnkuì rènwéi shīgōng huò wéixiū xiāoxi fābù shíjiān bù wěndìng, xīwàng tǒngyī zài wùyè yìngyòng hé gōnggàolán tóngshí fābùfive responses say repair notices are inconsistently timed and want them posted both in the property app and on notice boards
改进优先级还需要结合维修记录、成本和安全影响，不能只按反馈数量决定。Improvement priorities also need repair records, cost and safety impact; they should not be decided by response counts alone.
楼道照明需要改进时，安装新灯只是一步，后续维护和居民共同爱护也很重要。When corridor lighting needs improvement, installing new lights is only one step; later maintenance and residents' shared care also matter.
保安负责把现场信息传递给物业；如果是真正的紧急危险，则应按规定报警或联系相应紧急服务。Security staff pass on-site information to property management; in a genuine emergency, people should follow local rules to call the police or the appropriate emergency service.
社区要从长远改善公共空间，不能只处理一次投诉，还要看问题是否反复出现。For long-term improvement of shared spaces, a community cannot only handle one complaint; it also needs to see whether the problem keeps recurring.
Study the pattern, then replace the example information with details from your own situation.
对象介词：替、同
替 + 人 + V / 同 + 人 + V
Use 替 to indicate doing something on another person's behalf and 同 to introduce another participant in an action or discussion.
Zhōu Míng tì lóushàng de lǎorén bǎ zhàomíng wèntí xiě jìn fǎnkuìbiǎo, yòu tóng wùyè shuōmíng wǎnshang jīngguò lóudào shí de shíjì yǐngxiǎng.周明替楼上的老人把照明问题写进反馈表，又同物业说明晚上经过楼道时的实际影响。Zhou Ming entered the lighting problem in the feedback form on behalf of an elderly neighbor and then explained the real evening impact to property management.
并列连词：以及
A、B以及C
Use 以及 to connect the final item in a more formal list of related people, actions or factors.
Gǎijìn fāng'àn xūyào kǎolǜ zhàomíng liàngdù, ānzhuāng wèizhì yǐjí hòuxù wéihù zérèn.改进方案需要考虑照明亮度、安装位置以及后续维护责任。The improvement plan needs to consider brightness, installation location and ongoing maintenance responsibility.
Step 6 · Guided practice
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Submit the quiz to unlock lesson completion.
Step 7 · Communication task
写一份社区问题反馈和改进建议
你所在社区有一个公共区域问题反复出现，需要向物业或社区说明。
Your task
说明准确位置、时间和实际影响
区分普通维护问题和真正紧急危险
说明已经采取的临时处理或信息传递方式
提出一个长远改进建议，并说明依据，不把少量反馈说成所有居民意见
Write at least 110 non-space characters to continue
Self-check rubric
At least three lesson words are used accurately.
At least one lesson pattern is complete.
The response completes the communication target.
The Chinese can be read aloud without relying on English.
Step 8 · Review
Complete the mastery check
A lesson is complete only after the quiz, communication task and self-review requirements are met.
QuizNot submitted
Reach at least 70%.
OutputIncomplete
Write at least 110 non-space characters.
ReviewIncomplete
Complete all three self-checks.
Communication target
What you should be able to do after this lesson
Coordinate community and housing matters by clarifying responsibilities, impact and practical solutions.
Understand notices, property-management information and community issues.
Discuss responsibility, impact and possible solutions with relevant parties.
Write a community request, feedback note or practical proposal.